Service order software for auto repair shops
Centralize every repair in one place: from vehicle intake to delivery, with full traceability for your team and customers.
- TallERP
- Service order software for auto repair shops
The problem of managing repairs on paper or WhatsApp
Many auto repair shops still use notebooks, loose sheets, or WhatsApp messages for service orders. When several vehicles arrive daily, information gets lost: incomplete diagnostics, unrecorded parts, or technicians unsure of each car's status.
Without a centralized system it is hard to know the real status of a repair, how long a vehicle has been in the shop, or what was done last time. That leads to delays, customer complaints, and loss of operational control.
How TallERP organizes your service orders
TallERP lets you create digital service orders linked to the customer and vehicle. Record the diagnosis, assign the responsible technician, add parts and services, and update repair status in real time.
Each order stays in the vehicle history so your team knows previous work before starting. It is a clear, professional way to operate without relying on lost paperwork or scattered chats.
Benefits for your shop
- Save time by creating orders with customer and vehicle data already on file.
- Track each repair status: pending, in progress, waiting for parts, or ready.
- Keep traceability of parts, services, and labor on every order.
- Reduce errors with a single workflow for the whole team.
- Improve customer service with clear information on work progress.
Use cases in auto repair shops
- A customer arrives with brake noise: register the vehicle, note the diagnosis, assign the technician, and add brake pads and service on the same order.
- A vehicle comes in for scheduled maintenance: check history, see the previous oil change, and create the new order with the corresponding services.
- The shop owner reviews the dashboard and sees how many orders are in progress, waiting for parts, or ready for pickup.
How it works
- Register or select the customer and their vehicle.
- Create the service order with intake reason and initial diagnosis.
- Assign the technician and add required parts and services.
- Update status as the repair progresses.
- Close the order and keep history for future visits.
Frequently asked questions
Yes. Each order is linked to the vehicle so you can review previous work, parts used, and services performed before a new visit.
Yes. TallERP is multi-user: each team member can view and update orders according to their role, keeping information synchronized.
No. TallERP runs in the browser on computer, tablet, or phone. You only need an internet connection.
Explore more about TallERP
Discover how TallERP can digitize your auto repair shop. Check our plans and pricing, contact page, or read tips on the blog.
Other features
See how it works in TallERP
In this video you will see how to create a service order, record the diagnosis, and track the repair step by step.
Digitize your shop's service orders
Try TallERP free and start controlling every repair with clarity. No credit card required, ready in minutes.